Account
GET /v1/stats — Your Delivery and Refund Record
Your own order outcomes: delivered, refunded, refund rate, and measured delivery times — computed from your rows, not quoted from a slide.
GET
Your own delivery and refund record
“What is your refund rate?” is worth nothing as a number we tell you — you cannot check it, and it describes our traffic rather than yours. This returns your outcomes over a window you choose: orders placed, delivered, refunded, and how long delivery actually took.
Two things about what the numbers mean:
- Held orders you cancelled yourself are not failures. Buying a held item and changing your mind before the hold clears is the feature working. They are reported separately as
cancelled_by_youand excluded fromrefund_rate_pct. - The denominator is settled orders only. An order still in flight has no outcome yet; counting it would make your rate drift down simply because you ordered recently.
refund_rate_pctisnulluntil you have at least one settled order.
Authorization: Bearer csb_pub_....Authorizations
Send your key as a Bearer token on every request: Authorization: Bearer csb_pub_.... Generate keys in your CSBoard profile.
Query Parameters
Window in days, 1-365 (default 30).
Required range:
1 <= x <= 365Response
Your record over the window.